Tell Us What Is Wrong With Your Certificate
Send us the details and we will come back with the likely route, the documents you should collect, and what the process looks like in your state. No obligation to proceed.
Request a Case Review
The more specific you are about what is wrong, the more useful our reply will be.
If your case is simple enough to handle yourself, we will tell you that too.
Send scanned copies only — never post original documents to us. We will never ask for your Aadhaar number, an OTP or bank details over a call.
What to Have Ready
None of this is mandatory to contact us, but having it to hand means we can answer properly on the first reply instead of asking follow-up questions.
The existing certificate
A clear scan or photo. Most of what we need to assess the case is printed on it.
Where it was registered
The city or district on the certificate, not where you live now. This decides the authority.
The exact wrong and right spelling
Write both out letter by letter. The difference between them often decides the route.
Other documents with the correct name
Aadhaar, school records or a hospital record. These are what support a correction.
Common Questions
How quickly will you reply?
We aim to respond to case enquiries within one working day. Support hours are Monday to Saturday, 10:00 to 19:00 IST — messages sent outside those hours are picked up the next working day.
Is the first review free?
Yes. We assess what you send and tell you the likely route and documents at no charge. Our professional fee only applies if you ask us to prepare or handle the application, and it is quoted in writing first.
Do I have to send my documents to get an answer?
No. A clear description of what is wrong and the state of registration is usually enough for an initial view. A scan of the certificate simply makes the answer more precise.
Can you help if my application was already rejected?
Often, yes. Send us the rejection note along with what you filed. Most refusals come down to a missing or inconsistent document, and in many cases the application can be refiled once that gap is addressed.
Do you handle cases from outside India?
Yes. NRI cases usually run through the Indian consulate or embassy where you live, and documents for use abroad may need MEA attestation or apostille. Mention your country when you write so we can factor that in.
Prefer to Check It Yourself First?
The case checker on the homepage takes three questions and shows the likely route, authority and documents for your state — no contact details needed.
We are an independent service and are not a government website.